Privacy Policy - Matsuru.ro

Last updated: 2026 February

Welcome to matsuru.ro. The confidentiality of your data is a priority for us. This policy explains how we collect, use and protect your personal information when you visit our website or make a purchase.

1. Who are we?

The online store matsuru.ro is managed by ALTERNATIV OPTIONS SRL, headquartered in Str. Harghita 79A Code 530152 Miercurea Ciuc, registered at the Trade Register under No J19/441/2018, CUI 39882769.

2. What data do we collect?

We only collect the necessary data to give you the best shopping experience:

Identification data: First name, last name.
Contact details: E-mail address, phone number.
Delivery/invoicing data: Delivery address, billing address, payment details (processed securely by our payment partner Stripe).
Technical data: IP address, browser type, pages visited (through cookies).

3. Why do we collect this data?

We use your information for the following purposes:

Order processing: To validate, ship and invoice the ordered products.
Communication: To inform you about the status of your order or to respond to your requests.
Marketing (only with your consent): To send you newsletters with offers and news about Matsuru equipment.
Improvement of the website: To understand how visitors interact with our store.

4. Sharing data with third parties

We don't sell your data. To deliver your order, we share strictly necessary information with:

Courier companies: For the delivery of parcels.
Stripe Payment Processors: For secure online transactions.
Email marketing services: If you are subscribed to the newsletter.
Public authorities: Only if there is a legal obligation to do so.

5. Your rights under GDPR

As a user, you have the following rights:

Right of access: You can request a copy of the data we hold about you.
Right to rectification: You can ask for the correction of erroneous data.
Right to erasure (‘right to be forgotten’): You can request the deletion of your data (except for those required for tax obligations).
Right of opposition: You can unsubscribe from marketing communications at any time.

6. Data security

We implement technical measures (such as an SSL certificate) to protect your data against unauthorized access or accidental loss.

7. Contact

For any questions related to your personal data or to exercise your rights, you can contact us at:

Email: matsuru@matsuru.ro
Telephone: (+40) 774 992 263